Navigating a Multicultural Workforce

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FountainBlue’s June 23 When She Speaks event was on the topic of Navigating a Multicultural Workforce.  Below are notes from the conversation.

We were fortunate to have such an outspoken, fun and engaging panel to speak on navigating a multi-generational workforce. Despite their differences in academic, educational, professional, cultural background, our panelists shared an uncanny ability to make things happen, working people, products and processes, and habitually overcoming extraordinary circumstances.

When asked to speak to the value of having diversity in the workplace, the reasons ran the gamut for our illustrious panel, but the consensus is the same: Diversity in the workplace benefits the business and the people in many ways. Whether it supports market share by including staff members which represent the broad swath of users across the globe, or whether a think-differently mind set helps long-standing engineering teams to think, speak and act differently, studies and results show that including a diversity of perspective benefits all.

Whether you’re just building awareness of gender and age differences for your organization or whether you’re one of the lucky companies with strong diversity and impact figures, companies big and small are all striving to recruit, develop and retain the most talented, the most versatile, AND the most diverse workforce.

Our panel of executives and millennials had a wide range of suggestions on how to embrace that other-focused, open perspective in the workplace. 

  • Lead the diversity initiative for your team and organization, no matter where you sit at the table. Choose your company wisely and work with company leaders to think, speak and walk the talk around diversity and its impact on innovation and business results. 
  • Embrace opportunities to learn many things and make broad and measurable impact. Our panelists’ breadth and depth of experience was remarkable, as was their ability to succeed under such a wide range of circumstances and requirements. 
  • Be aware of your own skill set and take ownership of your own growth. Adopt a high level of self awareness and raise the bar for yourself, while seeking to learn from and provide support for others around you.
  • Invite those who don’t think like you into your circle. Recruit team members who came from different backgrounds and perspectives and reap the social and professional benefits.
  • Facilitate social and professional connections between different people, groups, ethnicities, genders. Understanding the humanness of others who don’t think like us will help us all get a broader and more compassionate world view, which benefits everyone we touch.
  • Encourage everyone to have a voice and reward them for sharing their perspective. What the timid and reclusive say may likely surprise everyone in a good way, and encourage broader and more vocal participation overall.
  • Work with a diverse set of companies and products, and welcome the opportunity to grow a start-up. Having a varied background will give you rich and broad experience and leave you even more open to embrace new people, projects and ideas.
  • Develop relationships with partners to help recruit millennials into the workforce pipeline. Recruiting Interns is a popular strategy for test-driving and recruiting young talent into an organization.
  • Be clear, authentic, transparent and vulnerable in your communications, especially when you’re talking to a broad range of people who don’t think like you. Conflict will be inevitable, but having direct, drama-free, no-nonsense conversations will help every find a common ground, and work toward a common cause and purpose.
  • Learn the vocabulary of the millennials/boomers, and have fun doing it. Or you’re be in the dark and experience FOMO (fear of missing out) when there’s a QBR (quarterly business review) going on.

The common consensus was that it wasn’t about age or gender or role or company or industry, or any other bucket. We are all ONE, and embracing the vast differences within that broader ONE will help ALL within it to succeed.


Please join us in thanking our panelists for FountainBlue’s June 23 When She Speaks event, on the topic of Navigating a Multicultural Workforce and our gracious hosts at eBay:

Facilitator Linda Holroyd, CEO, FountainBlue, CMO, 888 Steps

Our Executive Panelists include:

  • Panelist Tiffaney Fox Quintana, Vice President of Marketing, HelloSign
  • Panelist Helen Kim, VP of Business Operations, eBay
  • Panelist Kerry McCracken, Vice President: Flex Connect, Flex
  • Panelist Jennifer T. Miller | Vice President & Deputy General Counsel, Gigamon
  • Panelist Michele Taylor-Smith, Senior Director, Corporate Social Responsibility, Nutanix

Our Millennial Panelists include:

  • Panelist Maliena Guy, Senior Product Manager-eBay Search, eBay
  • Panelist Nikita Maheshwari, Sr. Product Manager, Nutanix
  • Panelist Ama Misa, Senior Manager, Business Development, Strategic Partnerships Group, Flex
  • Panelist Claire Murdough, Content Marketing Manager, HelloSign
  • Panelist Catherine Stevenson, Human Resources Representative, Gigamon
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