Archive for January, 2018

Negotiating for Win-Win Results

January 20, 2018

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FountainBlue’s January 19 When She Speaks event was on the topic of Negotiating for Win-for-All Results.

We were fortunate to have such a fun and experienced panel of leaders and negotiators, representing a range of companies and backgrounds. They generously shared best practices around negotiating.

Negotiating takes place between companies, within companies, at home, at work, everywhere there are people. Learn from each negotiation, and build a network of supporters and mentors to help you better negotiate.

It’s all about the relationship.

  • Focus on building a long-term relationship with all stakeholders, even if it means sacrificing short-term victories.
  • Be curious about the motivations and needs of the other parties.
  • Insist on respectful interactions. Empower yourself to walk away if the interactions do not maintain a level of respect.   
  • Seek to create win-wins for all parties, for the short term and in the long term.
  • Build a team culture: Do the give and take, choose your battles, make your sacrifices, take one for the team.

Communicate clearly and respectfully in good faith.

  • Strive to keep a clear, open and transparent communication in your negotiations. Even if it means awkwardly calling out the other party for not adhering to that level of communication and trust.
  • Be firm, fair and consistent in your communication.
  • Know what you want and ask for it. (Implication: don’t complain that you don’t get what you want if you didn’t ask for it.)
  • Be generously forthcoming in sharing resources and information, and ask for that also in return.
  • Keep the momentum and conversation going. Stymied negotiations waste time and money and puts the credibility of all involved at risk.

Be strategic and hardworking.

  • Do your homework and be prepared for each negotiation. Learn about the people, their motivations, the product, the team, the company, etc.,
  • Use tools like milestones and roadmaps and project plans to help get all parties negotiating in alignment, and delivering positive results for the customer.
  • Understand and speak to the value you’re create, and its relevance to the audience you’re connecting with.
  • Give yourself cooling-off time if emotions run high.
  • When you get the attention of influential others, consider ending your conversation with an ask. The other way to put this is to have a goal/objective if you get the audience of someone influential.
  • Speak to the Value of something first, then to the Pricing of something, while factoring in the Cost of implementation. 

Be Other-Focused.

  • Take a ‘Cow’s Eye’ view of the world – seeing the world from the other’s perspective (a cow has eyes on the side of their head, so she sees the world differently).
  • ‘Fair’ does not necessarily mean equal. ‘Fair’ to one party is defined differently than it is for another. 

Support Others with their Negotiations.

  • Negotiate for yourself, and for others.
  • Create an old-girl’s-club to back each other up, so that you’re not your only advocate.
  • Don’t be the victim of ‘man-splaining’. If someone repeats what you just said and claims credit for knowing more, then call him on it. Or call out that man on your friend’s behalf.
  • Seek a mentor, advocate or champion. Be one for others.

Resource:

The bottom line is that negotiating is a part of life, and learning how to do it well would benefit yourself and all you touch.


Please join me in thanking our gracious hosts at Palo Alto Networks and our panelists for FountainBlue’s January 19 When She Speaks event, on the topic of Negotiating for Win-for-All Results!

  • Facilitator Linda Holroyd, CEO, FountainBlue
  • Panelist Vonnie French, VP, Supply Chain, Palo Alto Networks
  • Panelist Debbra Rogers, CEO, Paradata
  • Panelist Birte Schwarzenfeld, VP Global Account Management, Flex
  • Panelist Heather Sullivan, Chief People Officer, ChargePoint
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Mentors and Champions and Sponsors, Oh My!

January 16, 2018

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When I think of mentoring, I get an image of Dorothy from the Wizard of Oz, trembling in fear of ‘lions and tigers and bears’, but then bravely linking arms with her friends the Scarecrow, the Tinman and the Lion, following the Yellow Brick Road, and finding a better version of themselves.

A Champion is someone with Heart, like the Tinman. He or she is someone who would speak highly of you, and well of you, regardless of whether you ever find out. They are the cheerleaders who support you and believe in you, and ultimately help you get to where you want to go. We all need champions. And we should all champion others. (Beware of those who want you to champion them, yet don’t champion anyone else in return.)

A Mentor is someone with Backbone, like the Scarecrow, someone who’s wise and experienced AND wants to support you in building skills and finding more fulfillment and success, both professionally and personally. They leverage their in-depth direct professional and personal experience in guiding their mentees.

An Advocate is someone with Courage, like the Lion, someone who backs you despite pressure, despite conflict, despite resistance. They believe that you are the right person for the role/position/project and are willing to put resources and support behind you so that you succeed.

A Sponsor is an Executive with the Power to open doors, influence others, recommend advancement and create positions within an organization for someone he/she takes under their wing. The Sponsor in this analogy is the Wizard of Oz – the person who could potentially help Dorothy return to Kansas.

In the end, Dorothy finds that she herself has what it takes to get to where she wants, and that the champions and mentors and advocates are right there in her back yard.

So when the obstacles and doubts and challenges present themselves to you, listen to the Good Witch Glinda when she spoke to the Wicked Witch of the West, ‘Oh Rubbish. You have no power here. Be gone, before somebody drops the house on YOU.’

IoT Ecosystem Trends and Predictions

January 12, 2018

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FountainBlue’s January 12 VIP roundtable, on the topic of ‘IoT Ecosystem Trends and Predictions’. Thank you also to our gracious hosts at Flex.

Our executives in attendance represented a range of roles and companies, all with a perspective on IoT successes, trends and predictions. Below is a compilation of ideas and thoughts from our conversation.

The range of IoT devices and the impact on users at work and home is overwhelming, and the data generated by all these devices is even more so. 

  • There will continue to be a push-pull between features and solutions craved by users and privacy and security demanded by corporate stewards, parents, and other responsible parties. 
  • Successful IoT companies (and responsible adult parties) need to communicate transparently and make considered, proactive choices on which devices to employ under what circumstances, and to create and enforce policies which would help others to do the same.
  • Successful companies will continue to gain market share in specific industries by delivering customer-driven IoT Use Cases.
  • As the convergence of industries continues to evolve, it’s important for product and company leaders to connect with the larger ecosystem of stakeholders and collaborate to deliver coordinated solutions. 
  • Consider joining consortiums around Open Source and Security and Blockchain as they connect stakeholders in order to co-innovate and share best practices.
  • We are gradually evolving to standards in the IoT space, which will help everyone better manage and predict the behavior of IoT devices which impact the people and the network.
  • Be bold, but also become more fully aware of the risks you’re assuming when you download apps and software, especially as it may affect the security of your network, the privacy of your data.

Trends and Predictions

  • Watch for leading companies including Siemens and GE, Emerson and Schneider and the Industrial IoT solutions they will create for enterprises.
  • Watch for security and standards and privacy software solutions which will help manage the proliferation and distribution of IoT devices.
  • Which companies will collect the HUGE volumes of data collected by these devices and provide reports which are usable and actionable?
  • There are HUGE opportunities for the aging market around IoT. Which companies will reach out to this open, large market with a wide range of needs ranging from transportation to e-commerce to entertainment?

The bottom line is that in this Age of Information, companies who can deliver the devices and actionable information and customized products and services will be well rewarded.