Author Archive

Welcoming the Gift of Feedback

November 10, 2018

FountainBlue’s November 9 When She Speaks event was on the topic of ‘Welcoming the Gift of Feedback’. Below are notes from the conversation.

Nov9WhenSheSpeaksPanel.png

We were fortunate to have a broad range of panelists representing different educational and professional backgrounds and experience. They shared their thoughts on feedback warmly and openly.

It’s great when you give or receive good feedback for a job well done, and also great when you give or receive constructive feedback for a job which wasn’t well done. However, watch out when you’re getting good feedback for a mediocre effort – because the praise or award might not have meaning, AND the motivation to do better would suffer.

Watch also for the other type of error – when you get negative feedback for a job well done. If that happens, perhaps there’s a political motivation where someone wants to undermine someone else or take credit for their work. 

To mitigate these and other problems with feedback, ask questions and seek clarity so you understand what the feedback is, and what you can specifically do to improve.

It’s also important to understand the motivations of parties – the one giving and the one receiving the feedback. Once you understand the motivations, focus also on how to best communicate a constructive, productive message.

The focus must be on achieving measurable results, even if difficult and awkward conversations must take place. To give feedback well, be prepared with specific information and data to support the input. To receive feedback well, be open-minded and curious, while managing your own emotional reactions to the feedback.

Below is some specific advice around feedback.

  • Millennials seek feedback more often than those from other generations. They welcome templates and coaching and continuously strive to bring their best selves to work, which makes it easy to provide feedback in some ways. However, it can also be a problem when their over-eagerness or their focus on generating immediate results either brings mediocre results or offends others on the team with more experience. Respect is something that people of all generations seek, and feedback can help members of each generation be more respectful of those from other generations.
  • Providing feedback to men is different than providing feedback to women. Men tend to be more resilient, less sensitive, and have more vivid memories of the positive feedback over the negative feedback. Perhaps some women could learn from their more resilient example.
  • It’s a difficult situation when someone is using feedback to serve their own ends, rather than providing feedback as a gift to help someone else to grow. To help address this situation if it happens to you, seek independent parties who can help you understand the motivations and actions of all involved. Strategize on how best to address the core issue, even if it means having to leave the leader or the team.

The bottom line is that life is a journey, and feedback is a gift which helps make that journey more fulfilling, helping you become your best self. Be selective about who you include in that journey, and open enough to receive that feedback. Be resilient and courageous enough to receive and learn from difficult feedback, if it’s productive for your personal and professional growth.

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Please join me in thanking our hosts at San Jose City College and our panelists for FountainBlue’s November 9 When She Speaks event, on the topic of ‘Welcoming the Gift of Feedback’

  • Facilitator Linda Holroyd, CEO, FountainBlue 
  • Panelist Cynthia Dote, Director of Engineering, Pure Storage
  • Panelist Dana Gharda, Director, Global University Recruiting & Programs, Lam Research
  • Panelist Nivedita Ojha, Senior Director, Product Management, IoT, Mobile, Cloud, Citrix
  • Panelist Lena Tran, Ed.D., MBA, Vice President of Strategic Partnerships and Workforce Innovation, San Jose City College

See bios and invitation at https://www.tikkl.com/fountainblue/c/feedback

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Advanced Manufacturing

November 1, 2018

Industrial Revolution IT Integration Smart Manufacturing Innovat

FountainBlue’s October 5 VIP roundtable, on the topic of ‘Advanced Manufacturing Trends and Predictions’. Thank you also to our gracious hosts at Texas Instruments. Below are notes from the conversation.

We’ve heard the mantra for exceptional manufacturing decades: Faster, Better, Cheaper, but now it’s a bit different. The difference today is that it can’t just be ‘better’. For example, the quality must be exceptional enough, with LOW DFM (defects per million) to be safe for medical and automotive needs for example. And the results must be easily integrated into a host of other solutions, thereby raising the bar further.

Below is a synopsis of advice for companies leading advanced manufacturing initiatives for their organizations:

  • Change is necessary and will happen quickly, moving in the direction of digital. Sometimes that change will be dramatic, moving from paper processing to digitalization and automation. Sometimes the change has already taken place, but there’s a problem integrating with other solutions. But change is inevitable and needs to happen quickly for companies to maintain that edge.
  • The pressure to deliver faster, more integrated and better quality solutions is raising the bar for all stakeholders across the ecosystem. Companies and leaders who take that collaborative ecosystem view will set themselves apart and have that leadership edge, especially when change is happening so quickly.
  • The type of materials used in manufacturing will become important. For example, titanium and nickel and plastics might be more suitable for medical, aerospace and automotive manufacturing solutions, and might work well with 3D printing capabilities.
  • With the volume of data generated, we will need some standards for how data is accessed, managed and exchanged which would respect the privacy, access and security of all parties while also providing relevant actionable reports which would to help improve the product/service and also to better understand customer needs.

Below are some thoughts on some hot opportunities in advanced manufacturing:

  • 3D printing for prototyping
  • Manufacturing as a service
  • Leveraging software to enable redundancy and parallel processing  
  • Robotics and other automations
  • AI and ML, leveraging huge volumes of data real-time
  • Leveraging radio protocols rather than wifi
  • Sensors on the manufacturing floor and across the supply chain
  • Reports on power usage of individual units and components on the manufacturing floor
  • Fingerprinting and other ID methods to better understand where parts have been
  • Convergence of chemistry and materials to solve real-world problems

There was frequent mention of and many questions about the people and management challenges to get teams and companies innovating with advanced manufacturing solutions.

  • Will we be able to attract, recruit and trained employees to ensure that machines, processes and tools run well? Can we recruit that diverse workforce as well?
  • Will there be architects and designers who can define and automate processes so employees can efficiently maintain them?
  • Will people be able to work with systems in order to sift the signal from the noise, given the mind-boggling volume of data generated real-time?
  • Can we be intelligent and efficient enough to design and upgrade today’s systems for anticipated needs?
  • Will we have a diverse and trained enough talent pool that can integrate our own solutions into that of other suppliers, integrators, providers in the ecosystem, in order to meet the demands of the customer?

The challenge to all executives leading advanced manufacturing is clear: how do you think and act strategically and execute seamlessly in order to oversee and manage the product, people, and service side of the business, and serve the sophisticated advanced manufacturing needs of very demanding customers?

Resources:

Journey of the Soul

November 1, 2018

FirstGuru

Journey of the Soul, by Linda Holroyd, August 26, 2018
Written on the hardwood deck outside our bedroom in the mottled sunshine
just before sending off a child on yet another adventure
Written also for all parents with children not-like-them

Journey of the Soul

Day
Time
Sunlight
Breeze
Wheezy

Warm
Filled
Glowing
Marvelous
Wheezy

Peace
Laughter
Smiles
Fullness
Wheezy

Full Circle
Perfect Being
Calm and Powerful
Wheezy

Life from my Loins
Power to my Strength
Embodiment of All that’s Glorious to me
Wheezy

From Radiant Magnificence
to Humble Powerlessness
from Obstinate Glory
to Overflowing Gratitude
Wheezy

The World sits beneath YOU
the Stars above applaud YOU
the Waves around you bask in your LIGHT
Wheezy

The path opens for you
your carriage approaches for you
your entourage awaits you
Wheezy

So prepare for your journey
the trail of Enlightenment
the Majesty of the Moment
the Balance between the Hope and the Fear
Wheezy

Go blindingly, trustingly, courageously forward
as is your way
Immersed in joyous abandonment
Daring to Laugh at the Impossible
Trusting in the Wisdom of Powers Bigger than even Thee
Wheezy

For the People around You
so need
your power
your strength
your vision
your purity
Wheezy

And I in the shadows
from the security of my mansion
Cheer louder than ALL combined
when you are revealed in full Magnificence
for ALL you Represent
for all that you SERVE
for the HOPE that’s entrusted to You
my Wheezy

Making Decisions That Count

October 16, 2018

WSSOct122018

FountainBlue’s October 12 When She Speaks event was on the topic of ‘Making Decisions That Count’! Below are notes from the conversation.

It’s not easy to make the right decision every time, all the time. We were fortunate to have a wide range of viewpoints about making decisions. Below is a compilation of advice and suggestions from an engaging and experienced panel.

Listen and Learn

  • Judgment for making great decisions comes with time and experience. Embrace every opportunity to learn. Be open to learning from those who know more than you do – that’s almost everyone else!
  • Embrace every opportunity to teach others what you know, and learn interesting new things from others.
  • Ask for help when you need it. Don’t expect to make all decisions on your own every time. In fact, that probably wouldn’t work too well for most people.

Be Strategic

  • Adopt a top-down strategy for making decisions (how do you stay on top of the hill) and a bottom-up strategy for executing on that strategy (what will help keep us there).
  • Recognize that not all decisions are created equal and respond accordingly.
  • Err on the side of decisiveness.

Be Open

  • Many people in tech are trained to be rational. But those in tech must also be accepting of those who are more creative, less rational. It would help with making quality decisions.
  • Be willing to pivot from a decision if the data and response warrants a change.

Manage Yourself

  • Manage the emotional part of your experience, so that the logical, left-brained side of you can focus on the facts.
  • Make important decisions when you have good energy and mindset.
  • Don’t be pressured into making a decision urgently, especially when there’s a lot at stake.
  • Trust yourself and your gut. But also point to the data to back your decision.
  • Don’t second-guess yourself after a decision has been made. 

Focus on Relationships

  • Build relationships of trust, making motivations clear. Treat others as you would have them treat you, especially when making tough decisions.
  • Take the time to know the motivations of other people and groups you’re working with. Work collaboratively to make decisions which benefit everyone in the short term and for the long term.

The bottom line is that all decisions matter, but relationships are even more important. Make decisions with that in mind, focusing on the goals, while also honoring the people involved.


Please join me in thanking our gracious hosts at ForeScout and our panelists for FountainBlue’s October 12 When She Speaks event, on the topic of ‘Making Decisions That Count’! 

  • Facilitator Linda Holroyd, CEO, FountainBlue 
  • Panelist Monica Bajaj, Director of Engineering, Perforce Software
  • Panelist Kerstin Ewelt, Head of Marketing, Quora in German, Quora
  • Panelist Jennifer Geisler, VP Marketing, ForeScout
  • Panelist Bhavya Vaidya, Director Supply Chain, Lam Research

Mentorship Best Practices

October 1, 2018

Mentorship

Few would argue that Mentorship is a key to personal and professional success. I hope that the mentorship best-practice thoughts below are helpful to you, whether you’re a motivated, hard-working, coachable, flexible and capable potential mentee or a seasoned, accomplished, committed mentor, ready to give-back, or a connecting and passionate executive implementing a program for your company.

  1. Mentorship should be integrated into the ongoing culture, not just inserted as an afterthought. From the top-down, from the bottom-up, all must think, speak and act in ways which would support the success of a mentorship program.
    • This means providing the time and resources to ensure the ongoing success of the program.
    • This means commitment from the top in thoughts, words and actions, and follow-up from all ranks to ensure exceptional implementation on an ongoing basis.
  2. Let the mentees drive the cause and the conversation, and let the mentors guide the conversation and learnings, within a specific timeframe.
    • Problems occur when mentees aren’t the initiators or when mentors aren’t the right guides.
  3. Agree on specific, measurable goals, objectives and timelines.
    • Do it for the right reasons, the intangible results, but report on the measured results to build momentum, credibility and impact.
  4. Report on the specific, measurable impact of the program.
    • Learn from what went well and what didn’t go so well and respond accordingly.
  5. Focus on building specific and transferable soft skills, but apply the learning to a specific project.
    • Common leadership soft skills include: communication (for clarity, succinctness, written, assertiveness), confidence, decisiveness, negotiation, delegation, empathy and humor, embracing change.
    • It’s best to learn any of these transferable leadership skills in the context of specific work projects as it would have clear impact today’s project, and develop transferable skills for tomorrow’s project.
  6. Adopt mentorship projects in alignment with larger team, product and corporate goals.
    • In fact, mentorship programs can actually be instrumental in the success of the larger product, team and corporate initiatives!
  7. Optimize the matching of mentors and mentees.
    • Sample guidelines include connecting people:
      • within or outside the company, but not part of the local team,
      • with similar overarching values,
      • with similar interests
      •  with similar experiences
      • with different perspectives
  8. Have a back-up plan when things don’t go as expected.
    • Commit to showing up for meetings, but have a plan when life happens.
    • Be prepared to shift mentors or mentees into other relationships if necessary.
    • Have a program director to act as a resource when mentors or mentees need additional information, resources or support.
  9. Be inclusive. Engagement a large community of dedicated mentors and mentees. With that said, don’t force someone to engage if they aren’t committed participants, if it’s not the right time for her/him to get engaged.
    • It’s easy to engage those who raise their hand eagerly and more challenging to approach the shy, reserved, quiet others who would also greatly benefit – as a mentee or a mentor.
  10. Celebrate your progress.
    • Change doesn’t happen overnight. Progress is what should be celebrated. It’s a journey, not a destination.

Best of luck with your mentorship program. Showing up and speaking and thinking about implementing one will put you ahead of most people!

Digital Innovation

September 26, 2018

FountainBlue’s September 21 When She Speaks event was on the topic of Customer-Led Digital Innovation, When She Speaks in East Bay! Below are notes from the conversation.

We were fortunate to have such a diverse panel of leaders with decades of deep experience integrating digital solutions into work challenges. Although they represented a wide range of educational and professional experience, they had much in common.

  • A passionate curiosity for solving complex problems efficiently, so that everyone benefits.
  • A customer-first mindset which helped them lobby for solutions to meet the needs of their customers.
  • A flexible and versatile approach to work situations, and the courage to reach for what’s next.

Below is a summary of advice on how to lead digital transformation in your company.

  • Lead the digital transformation initiatives in your company.
    • Embrace opportunities to lead digital transformation for it will help set your company apart.
    • Accept your team and partners for where they are, yet help them reach for a simpler, more elegant way to solve pervasive problems.
    • Work with people across product, sales, marketing, engineering, etc.,
    • It’s going to be difficult for some people to embrace digital solutions. Work with leaders at all levels to help everyone elegantly transition to the right digital solution.
  • Be strategic.
    • Research market trends. Understand use cases around digital transformation. Adopt strategies which might work for yourself and your company.
    • Change is happening rapidly, and digital transformation is inevitable. Respond accordingly.
    • Be visionary about the possibilities, agile around the implementation.
    • Focus on the intended result. Automate the processes to help deliver measurable progress.
  • Focus on the data.
    • Know what you’re measuring and why. Know how you’re measuring it, and report on the data. Tweak the plan as needed.
    • Leverage the data to efficiently create personalized solutions, products and reports for individual customers.
    • Aggregate findngs between customers so you have a larger general understanding of each type of customer.
  • Be customer-oriented.
    • Create an engaging, immersive, memorable experience for the customer.
    • Be ever customer-focused, and make the time to understand their current and anticipated needs.
    • Make your offering simple, your workflow intuitive and easy-to-use.
    • Have a detailed profile of your target customer and design a solution which would resonate for him/her.
  • Understand the market trends.
    • Embrace a subscription economy, where the focus will be more about the data and the service rather than about the product.
  • Accept that there will be an increasing level of automation, but know that there will always be a need for versatile and talented humans.
    • Relationships need to be developed and maintained between humans.
    • The creative edge will always belong to humans.
    • It will take a human to represent different viewpoints and constituencies.
    • Only a human can take responsibility for a project – not a machine or robot or tool.

As we look for what’s next, there’s a hope that it will make life easier, and a fear that it will make parenting and managing more difficult. Go forth with hope that we can leverage the best of the Age of Digital, the Age of the Empowered Customer.

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Please join me in thanking our hosts at Five9 and our panelists for FountainBlue’s September 21 When She Speaks event was on the topic of Customer-Led Digital Innovation, When She Speaks in East Bay:

  • Facilitator Linda Holroyd, CEO, FountainBlue 
  • Panelist Carla Di Castro, Technology Sourcing Leader, Workday
  • Panelist Maranda Dziekonski, Vice President of Customer Success, Pared
  • Panelist Niki Hall, VP Corporate Marketing, Five9
  • Panelist Sri Mudigere, Senior Vice President, Head of Digital Product Management, Customer Insights & Experience Design, Wells Fargo 

Telecommunications and Mobile

September 21, 2018

telecommunications

FountainBlue’s September 20 VIP roundtable was on the topic of ‘Telecommunications and Mobile Trends and Predictions’. Thank you also to our gracious hosts at Comcast. Below are notes from the conversation.

Everyone remarked on the technological changes which are creating the infrastructure and enabling the evolution of telecommunications and mobile solutions. There was a lot of discussion on the opportunities and challenges associated with providing 24×7 cable in the home. Everyone remarked on the up-sides:

  • The huge volumes of digital content streamed through a wide range of devices across the home provides massive opportunities for both content creators and device manufacturers alike.
  • Flexible options for managing devices and content for users within the home provides a similarly large array of opportunities.
  • There is a large gamut of software and hardware options available for users to manage day-to-day living, working and thriving at home – from the kitchen with its internet-enabled toasters and refrigerators to the entertainment and security devices distributed across the living spaces.
  • Open innovation is allowing companies to jump-start and complement their own development efforts, and also facilitating collaborations between teams, leaders and organizations.

But there are also down-sides to this explosion in telecommunications and mobility, which in turn opens up market opportunities.

  • Those who do not gain digital access and literacy will be left farther and farther behind. But there are opportunities for companies and organizations to provide digital access and digital education, to help ensure that fewer people are left behind.
  • Weak links within a system may bring down a whole network, so you need to have an ecosystem approach to designing the network. There are consulting and management opportunities as a result.
  • Compatibility between devices within a network may make configuration difficult or even impossible. Companies who make it easy for impatient, non-technical consumers to adapt and integrate their solutions will likely get more market share.

Below is advice for navigating this time of hyper-innovation in telecommunications and mobile.

  • Embrace Change
    • Be open to the inevitable rapid change, and help your team to also be open to it. It will only get more complex and happen more quickly!
  • Be Collaborative
    • Embrace opportunities to innovate collaboratively.
    • Connect marketing leaders with product and engineering leaders.
    • Build a culture of trust within your organization, and an organization which customers could trust.
    • We should all assume some responsibility for the policy decisions made, to help ensure the business opportunities are available. Which countries are more business friendly? How would net-neutrality positions impact businesses? What are the GDPR repercussions? 
  • Embrace Diversity
    • Welcome people with diverse backgrounds and mindsets. They will help you see the problem better, and brainstorm solutions better as well.
  • Put Customers First
    • Focus on the needs of the customer, with an eye on the overall market trends.
    • Take a customers-first mindset. It may not be your fault when something unexpected happens, but try to take responsibility and partner with others to solve a customer’s problem.
  • Be Strategic 
    • Embrace the old and the new, explore solutions offered in adjacent industries, be open to integrating old tools and offerings in new ways.
    • Advances in telecommunications and mobile solutions may be adapted across industries, but only if we first understand the needs and the challenges of the end users for these other industries.
    • Proactively plan, but be prepared to react when it doesn’t go as planned.

Below are some ideas for opportunities ahead:

  • Elegantly balance privacy, security and access across a wide array of devices and solutions.
  • Manage the variability of access. We still have dead spots in geographies (‘Food Deserts’ also means internet access deserts), and hiccups in service when volumes of data traverses our lines.
  • Leverage technology and data, ML and AI to help customers systematically and proactively detect and respond to problems within a network.  
  • Design solutions for more concentrated populations as people will continue to move from rural areas into the cities.
  • Leverage Machine Learning to document known traffic patterns and also to identify anomalies at scale.
  • There will continue to be an explosion of low power hear-ables and wearables, in response to high customer demands.
  • Find elegant opportunities to upgrade legacy solutions, or at least elegant integrate these technologies, solutions and data into new offerings.
  • Embrace integrated hardware and software in upcoming innovations. Software alone will not be enough in this next stage of innovation.
  • As we look at having 5G solutions in your pocket in the near future, the possibilities around apps, wearables and IoT solutions are mind-boggling. What could we do with 5G on a stick? or AI on the go?

The bottom line is that there is a lot of chaos and change right now as we evolve into the Connectivity of Everything. Convergence is happening across technologies, leaders, industries, geographies and solutions. The solutions will be seamlessly integrated and woven deeply into the fabrics of our life and work.

Those who are open during this turbulent time are more likely to navigate this cycle of change than those who are electing to remain siloed, independent, complacent with the way-things-are.

Showcasing Collaborative Innovation

September 20, 2018

Screen Shot 2018-09-20 at 3.40.43 PMFountainBlue’s September 14 When She Speaks event was on the topic of ‘Showcasing Collaborative Innovation’! We were fortunate to have a large range of perspectives on our panel on the collaborative innovation topic. Our panelists represented the wide range of roles, levels and functions across tech companies small and large, and even representing different industries. But they also had much in common.

  • They explored many different classes, roles, and responsibilities, bravely trying new things and courageously delivering results in a wide range of contexts.
  • They have decades of experience, witnessing and contributing to the evolution of technology.
  • They pay close attention to the needs of the customer, and deliver what the customer is looking for.
  • They pay close attention to the market trends and advise their customers based on what they see with the market trends.
  • They are in alignment with the strategic direction for the organization and its leaders. In fact, they have chosen their role and company as they were inspired by same.

The way we do business is very different than it used to be.

  • Innovation is everywhere – in universities, at standards bodies, through start-ups, in Open Source solutions.
  • The problems today are much more pervasive, much larger, much more global than they used to be.
  • It no longer works to be the only local offering as the world has become flatter, so everyone can easily get anything from anywhere.
  • It’s becoming more expensive to solve even simple problems.

They each exclaimed in different ways about the pace of change, the rate of change, the constancy of change. Collaboration helps each of them to best cope with this change.

  • Collaboration enables people to specialize in specific technologies, partnering with others.
  • Collaboration helps companies address multiple market segments, again partnering with others.
  • Collaborative Innovation helps companies to differentiate themselves, focusing on their core value-add, and partnering with others to deliver complementary offerings.
  • Collaboration allows others to vet and trouble-shoot a solution, before it goes to market.
  • Collaboration helps all parties to consider additional applications for existing and known solutions.
  • Collaboration helps with product planning and implementation by identifying more corner cases.
  • There is less likely to be group-thinking when you are collaborating with a range of partners.

Below is advice on how to make your collaborative innovation projects more likely to succeed.

  • Gather a wide range of partners and collaborators.
  • Encourage brainstorming sessions.
  • Get all perspectives on the table, even from those who are not generally vocal.
  • Empower and engage all participants.
  • Encourage all to submit ideas and input, even if they are not involved in the project.
  • Consider that a solution for one problem may contain ideas and technologies which could be applicable to a totally separate problem.
  • Be bold and persistent, resilient and positive.
  • Have the hard and difficult conversations to stretch your own comfort zone and that of others.

It was fascinating to see how each of our esteemed panelists looked at innovation from a different perspective, yet each delivered a new and better product, process, solution, technology. 


Please join me in thanking our gracious hosts at TI and our panelists for  FountainBlue’s September 14 When She Speaks event on the topic of ‘Showcasing Collaborative Innovation’:

  • Facilitator Linda Holroyd, CEO, FountainBlue 
  • Panelist Mary Emerton, Vice President, Manufacturing, Nutanix
  • Panelist Padmaja Nimmagadda, Applications Program Manager, Texas Instruments
  • Panelist Laura Patton, VP,  Customer Solutions, Flex
  • Panelist Sangeeta Ramakrishnan, Distinguished Engineer, Cisco
  • Panelist Nithya Ruff, Senior Director, Open Source Practice, Comcast
  • Panelist Jeremy Yaeger, MGTS Systems Engineer, Texas Instruments

Ode to a Hat

September 1, 2018

The summer, the year, she has passed so quickly, so eventfully, with the highest of thrills, the darkest tragedies of loss; the indulgent and sinful decadence of time well spent, laughter well expressed, and the regret of time not taken for and with others.

So I find myself reflecting on the transiency of time, the joy of hope, the importance of faith.

So this month, as we enter into a new school year, and also come upon the anniversary of a fire which touched my family deeply, I will honor a poem written by my brother-in-law, who so eloquently expressed his thoughts following that fire last year. I hope that it touches you deeply as well.

CalicoHat

Ode to a Hat 

 It was down in the hold of the ship: 

 I crocheted It in the half light of crew arguments and 

the stomach-bending pitch of the vessel,

While far away, my mother wondered if I still Loved her. 

 It was colored the give and take of Calico–

and I realize now I must have borrowed the yarn 

 (after all, I didn’t board with any). 

 And its Presence insulated me from where I was, 

 And from who I have become. 

Afterwards, I did mail it to her…my Mother. 

 Then, much later, it appeared in photographs – 

in scenes of her 

studying Chinese, playing piano or some such thing — 

in those cold Northern California days, bathed in Hope.

 There was always that special Covering, 

an Object Captured, yet rarely mentioned… 

 Well… then… “The FIRE”: 

The FIRE, She took the HAT. 

 The FIRE took almost everything–even the piano I learned on. 

 Plus… …that silly bit of spindly, mottled poly-thread covering which 

Most likely had believed Itself safe. 

 Safe in a box where it had been deliberately placed so as not to be Worn to Death. 

 Safe where it might continue–as all Love Hopes to. 

 Safe, where, when the Flames finally found it, 

 It told them it had already served a Greater Purpose. 

 Greater than all its Adversaries possessed.

 And it spoke the Truth to that Flame:

 “I’ve mattered more in this world than you could ever possibly Hope to. 

 I have done my Work. 

 Now take me Home.” 

 – Ladd Holroyd

Resiliency

August 31, 2018

ResiliencyFountainBlue’s August 30 When She Speaks in East Bay event was on the topic of ‘Resiliency as a Secret Weapon’.

We were fortunate to have such a diverse and powerful panel of leaders who shared both inspiring stories and practical tips on how to find strength, courage and perspective as we each navigate our own path.

Our panelists represented a wide range of educational, professional and personal backgrounds, but they had much in common:

  • Parents and other advocates who instilled in them early in life a drive to become excellent, a passion for learning and growing, and a resiliency which helped them overcome obstacles
  • A network of supporters, mentors, champions, and friends who can help them stay centered even through the toughest challenges
  • A desire to be kind and supportive and give back to others all that they have gained personally and professionally

Below is a summary of thoughts and suggestions on how to be more resilient and centered personally and professionally.

Know Yourself

  • Know yourself well – your values, your strengths, your purpose. Then have the moral courage to stand for your principles, the resiliency to be persistent in accomplishing challenging tasks, the strength to make the people, company, project choices which would set you up for success. 
  • Take care of yourself – physically, mentally, spiritually. Surround yourself with people who know you well who can help you make sure you take care of yourself.
  • Know what and who are important to you and act accordingly.
  • Create boundaries in your work life so that you can be there for the important people in your personal life.

Embrace Change

  • Be flexible and open to change.
  • Reach for what you want, but also accept what you get. It may be even better than what you wanted.
  • Ask for what you want and fearlessly reach for those stretch opportunities.
  • Go where you’ve never been and learn with every iteration.
  • Think outside the box.
  • Live and learn with every choice made. Learn to live on your own terms.

Build that Network

  • Ask for the support and feedback that you need to succeed.
  • Have others do the little things for you, even if they don’t necessarily do it the way you want it to be done. (It’s easier on both of you if you adjust your standards accordingly.)
  • Recruit the mentors, sponsors, partners and other stakeholders to help you get centered and remain centered especially during tough times.

Be a Magnet for Positive Energy

  • Have a positive and constructive mindset. Don’t expect to be perfect, but do expect to learn from every experience, good or bad.
  • Have a thick skin. Being overly-emotional makes people less likely to absorb the lessons learned through failure.
  • Have faith that you can make something happen, that you can help make tomorrow better than today.
  • Manage your self-talk and embrace a positive growth-oriented mindset.

Manage Yourself

  • Work hard. Keep learning. Be resourceful. Add value. Keep reaching for stars!
  • Choose to work with the company and people who can help you feel focused, productive and fulfilled.
  • Be consistently bold and decisive.
  • Be consistently open and coachable.
  • Be consistently strong and resilient.
  • Block off dedicated time for yourself.
  • Compartmentalize to help manage stress and remain positive and productive even through difficult times.
  • Don’t judge yourself or others too harshly. You don’t know the full circumstances of what others are going through, and it’s unproductive to judge yourself too harshly.

Lead a Team Through Adversity

  • Connect leaders to a common purpose and focus on taking productive, measurable outcomes which would gradually again build traction.
  • If you have to do it to prove yourself and you know that you are right, be willing to outwit, outplay and outlast others.

Helping Others Be More Resilient

  • Encourage and support others in being self-reliant and solving problems
  • Have empathy for the circumstances of others
  • Be a role model for others
  • Help others see failure as a badge of courage, as a predictor for success

I’ll conclude with the comment that this resilient panel left a mark on all of us, inspiring us all to have a Vision larger than we dared to dream, to push through obstacles and have Faith that we too can do our part and Change the world.

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Please join me in thanking EFI, our hosts for FountainBlue’s August 30 When She Speaks in East Bay event on the topic of ‘Resiliency as a Secret Weapon’, and our panelists:

  • Facilitator Linda Holroyd, CEO, FountainBlue
  • Panelist Gayathri Badrinath, Head of Global Marketing Services, Siemens Healthineers

  • Panelist Sharawn Connors, Vice President, Global Total Rewards and Diversity, Flex

  • Panelist Sherry Guo, Head of Global Analytical Science and Technology, Analytical Chemistry & Bioassay, Genentech
  • Panelist Jaya Nair, Senior Intellectual Property Counsel, ASML 
  • Panelist Meena Narayanan , Global HR Leader, Livongo

  • Panelist Jill Norris, CIO, EFI

  • Panelist Vicki Sam, Chief of Staff, EFI

Audience

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